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Fast Tow Truck Response Time in London, Ontario

Why Every Minute Counts During a Roadside Emergency

How Fast Can a Tow Truck Get to You in London, Ontario?

Quick Answer
City: 10-30 min  |  Rural: 30-60 min

EMS Towing dispatches 24/7. Call 226-476-4176 for a real ETA.

Broken down right now? Call and we will give you an exact arrival time.

Call Now: 226-476-4176
24/7 Dispatch Live Dispatcher Answers GPS-Tracked Fleet London & St. Thomas

Do You Need a Flatbed Tow Truck for AWD or Luxury Vehicles?

Short answer: yes, almost always.

If you drive an AWD sedan, a luxury car, or a lowered vehicle, the type of tow truck matters. Using the wrong one can cause thousands of dollars in damage — sometimes more than the tow itself.

Why AWD Vehicles Need Flatbed Towing

All-wheel drive systems connect the engine to all four wheels through a complex drivetrain. When a traditional tow truck (wheel-lift or hook-and-chain) lifts the front wheels, the rear wheels are still on the ground and connected to the drivetrain.

What happens: As the vehicle is dragged with two wheels down, the rear wheels spin the drivetrain components without engine lubrication. This can destroy:

Repair cost: $2,000–$8,000+ depending on the vehicle.

Flatbed solution: All four wheels are off the ground. Zero drivetrain movement. Zero damage.

Vehicles That Should Always Be Flatbed Towed

What About Front-Wheel Drive Cars?

FWD vehicles can be towed with the front wheels lifted (rear wheels rolling). This is safe for most standard FWD cars. But if you're unsure, a flatbed is always the safer choice.

Common Towing Mistakes That Damage Vehicles

  1. Dolly towing an AWD car — Even with dollies under the front wheels, rear drivetrain still turns
  2. Hook-and-chain on a unibody car — Can bend the frame or damage the bumper
  3. Not disengaging parking brake — Causes flat spots on tires or brake damage
  4. Towing in gear — Transmission damage on automatic vehicles

How to Request the Right Tow

When you call for a tow, tell the dispatcher:

At EMS Towing, we always ask these questions. We carry flatbed trucks specifically for AWD and luxury vehicles — your car rides on the deck, fully secured, with no wheel contact.

Does Flatbed Towing Cost More?

Usually $25–$75 more than a standard wheel-lift tow. Compared to the cost of a new transfer case or transmission, it's a no-brainer.

** (226) 476-4176** — Flatbed towing available 24/7 across London, St. Thomas, and Woodstock.


EMS Towing provides flatbed service for all vehicle types — from Subarus to Teslas to Lamborghinis (hey, we don't judge). Serving London, St. Thomas, Woodstock, and surrounding areas.

Call Now: 226-476-4176